Shipping policy

Shipping Policy

At CoralGuard, we know you’re excited to receive your order. That’s why we aim to dispatch every order quickly and securely.

Processing Times

  • Orders are typically processed within 1–2 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During busy periods, processing times may be slightly longer, but we’ll always do our best to get your order out as quickly as possible.

UK Shipping

We currently ship throughout the United Kingdom using trusted delivery partners such as Royal Mail and DPD.

Estimated delivery times:

  • Standard Delivery: 2–4 business days
  • Express Delivery (where available): 1–2 business days

Delivery estimates begin once your order has been dispatched.

Shipping Costs

Shipping costs are calculated at checkout based on your order and selected delivery method.

Free UK shipping is available on qualifying orders, where advertised.

Order Tracking

Once your order has been dispatched, you’ll receive a confirmation email containing your tracking information (where available), allowing you to monitor your delivery.

Delivery Delays

While we work with reliable couriers, occasional delays can occur due to weather, peak periods, or circumstances beyond our control. We appreciate your patience should this happen.

Incorrect Address Information

Please ensure your shipping address is correct before completing your purchase. CoralGuard cannot be held responsible for orders delayed, lost, or returned due to incorrect or incomplete address information provided at checkout.

Lost or Damaged Parcels

If your order arrives damaged or you believe it has been lost in transit, please contact us as soon as possible. We’ll work with the courier to resolve the issue and ensure you receive the best possible support.

International Shipping

We currently ship within the United Kingdom only. We hope to offer international shipping in the future.

Contact Us

If you have any questions regarding your order or shipping, please get in touch through our Contact Us page. We’re always happy to help.